Delivery information

US Delivery

Customer can choose the below Delivery options while placing an order.

    • Standard Delivery $16.00   (3 - 5 Working Days)
    • Every additional pair will be charged $8.50

 

 Where We Can Deliver and Delivery Charges

UK 

$16

3 - 7 Working Days

France

$20

3 - 7 Working Days

Germany

$20

3 - 7 Working Days

Spain

$20

3 - 7 Working Days

Italy

$20

3 - 7 Working Days

Australia

$25

7 - 10 Working Days

USA

$15

3 - 5 Working Days

Rest of Europe

$35

7 - 10 Working Days

Rest of the world

$45

7 - 12 Working Days

*Important information to read so you can avoid any delays:

We send an email with tracking information once your order is dispatched. You can use the tracking information to track your order online. This service is enabled for all orders including Channel Islands.

Customers are responsible to pay all the customs/duties applied in their country (including Switzerland, Norway & Iceland)

We do not ship to Africa, Russia, Ukraine, Hong Kong and Malaysia due to several problems with overseas shipping.

Deliveries are usually made during the day and the courier would require signature from someone at the delivery address incase if there is no one there to receive the parcelthay will leave the parcel at safe place . 

Please provide your day time contact number in the order so we can contact you for any further delivery instructions if needed.

 If you do not receive your parcel within 7 – 10 working days after the order is dispatched, you should contact us immediately to report this. We will not be responsible for any undelivered orders after 7 – 10 working days as we will no longer have the option to investigate this with the courier company or to file a claim with them.

What are the cut-off times for delivery?

All orders placed by 2pm Monday - Friday.

How will my order be delivered?

Your parcel will be delivered with Royal Mail & DPD. 

 Has my order been shipped?

You will receive an email confirmation once the order is shipped with the tracking information which you can use to track your parcel online. Alternatively you may contact us on 0333 123 8693 for further assistance. If you do not receive your parcel within 5 – 10 working days after the order is dispatched, you should contact us immediately to report this. We will not be responsible for any undelivered orders after 5 – 10 working days as we will no longer have the option to investigate this with the courier company or to file a claim with them

How can I track my order?

You will receive an email confirmation once the order is shipped with the tracking information which you can use to track your parcel online. Alternatively you may contact us on 0333 123 8693 for further assistance.

Can my billing/delivery address be different?

Yes, you can choose a different delivery address than your billing address. Please make sure you provide the alternative delivery address while placing the order.

Do I need to sign for my order?

Yes if there is no one to receive the parcel then courier may leave the parcel at safe place & will left card for you.

Will I need to pay the duty/customs charges on my delivery?

Orders sent to some destinations will require duty / customs charges to be paid. This will need to be paid by the receiver of the parcel.

Do you deliver to my country?

We deliver worldwide excluding Russia, Ukraine, Hong Kong, Malaysiaand some parts of Africa due to several problems with overseas shipping.

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